FAQs about Management and Service System of Foreigners Working in China (About System)

　　1. What browser should I use for applying for Foreigner’s Work Permit?

　　Google Chrome is suggested.

　　2. Where should I apply for the Foreigner’s Work Permit?

　　Search “Management and Service System of Foreigners Working in China” in Google Chrome to enter the official website or directly enter https://fuwu.most.gov.cn/lhgzweb/. If you have already registered on the system, please click “Log in” and apply for corresponding business(application); if you haven’t registered yet, please click “Register now” and operate as prompted.

　　3. Some drop-down boxes can’t be selected.

　　Switch to Google Chrome; clear the browser cache memory and try again.

　　4. Photos can’t be uploaded for personal information.

　　Firstly, make sure you’re using Google Chrome. If you click “Upload” but no dialog box pops out, please check whether the photo has been intercepted; you can right click the address bar and then click “Allow this item to be loaded” in the prompt box that pops out. Please note that the photo should be recent bareheaded frameless electronic photo, white background, with complete facial features, clear image, without spots, flaws, or printing defects. JPG format, no more than 1 megabyte, pixel no less than 354 (width) * 472 (height) .The uploaded photos must comply with the International Civil Aviation Organization standard ICAO 9303.

　　5. The system reports the information entered is wrong when I log in with the newly registered account.

　　If you click “Log in now” after entering the username, password, and verification code and the system reports the information entered is wrong, then the username or password is wrongly entered; you can click “Forgot the password” behind “Password” to check the error. If the username is wrong, the system will show “This user is not registered”; if the password is wrong, you can retrieve your password through three ways prompted. If you still can’t operate the system, please contact the engineer by 010-88659000 (trunk line) or fuwu@most.cn.

　　6. When registering on the Management and Service System of Foreigners Working in China, I filled in a wrong unified social credit code.

　　If you have filled in a wrong unified social credit code when registering an account, you can send an e-mail to lhgzpt@163.com to request backstage modification (you need to provide the wrong code, unit(company) name, and the correct code, and make clear whether you want to cancel the account and re-register or directly correct the wrong code).

　　Note: correcting the unified social credit code won’t change your registered username, but only the unit’s ID number.

　　7. When registering on the Management and Service System of Foreigners Working in China, I filled in a wrong unit(company) name.

　　You can log in the system and modify the unit(company) name under “Complete the unit(company) information”; if the unit(company) information has already been approved, you can modify the unit(company) name under “Change the unit(company) information”.

　　8. What is the “Unit(Company) Registration Form” required in the unit(company) attachments?

　　After filling in the unit(company)’s basic information, click “Save” and the prompt “Unit(Company) information successfully modified” will pop out; click “Print the Unit(Company) Registration Form” and you’ll get the Form.

　　9. Must the employing unit(company) print the “Official Seal Authorization Registration”?

　　If the employing unit(company) needs to authorize the official seal of the human resources or foreign affairs department, an Official Seal Authorization Registration shall be submitted, with a scanned electronic version uploaded.

　　10. What is an Industrial Approval Certificate?

　　Please select whether the unit(company) has an industrial approval certificate according to its business scope (this is for those units that need pre-approval, e.g. catering industry, medical institutions, and educational and training institutions). If you choose “Yes” for “With Industrial Approval Certificate or not” under the unit(company) information, please upload the certificate.

　　11. How to add extra attachments?

　　If you have extra supplementary or supporting materials, you can click “Click to add other attachments” on the upper right of the attachments information to upload them. Each attachment cannot exceed more than 1M.

　　12. How to add or delete the operator (for the Management and Service System of Foreigners Working in China only)?

　　If a unit(company) operator needs to be deleted or added, please log in the Management and Service System of Foreigners Working in China, click “Change the unit(company) information”, and delete or add the operator in the operator information by submitting the operator’s ID card (both front and reverse side) and letter of authorization and clicking “Submit for approval”. The change will be completed when approved by the approval authority.

　　13. How to change the unit(company) information?

　　When not approved, the unit(company) information can be directly modified (except for the unit(company) ID number); when the unit(company) information has been approved, you can click “Change the unit(company) information” to modify and submit it, and the changed information will take effect after approval. Note: unit(company) information change is not suggested when any business(application) is still in process, but should be carried out when all businesses(applications) have been completed. 

　　14. When the unit(company) information was returned, I modified and submitted it again. But why is the information before modification still shown?

　　When the unit(company) information is returned, modify it, click “Save” and then submit it. The modification will be successful when it is approved.

　　15. Can I submit the foreigner’s information after registering the unit(company) information?

　　After registering the unit(company), you need to log in the system and complete the unit(company) information; after your unit(company) information is approved, you can apply for the Foreigner’s Work Permit.

　　16. How can I know the employing unit(company)’s registration information is approved or not?

　　If the registration has been approved, there will be a business(application) navigation bar on the left side of the unit(company)’s account interface.